![]() (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. Let's try to do a root uninstall and reinstall of the software: I personally think there is some issue with the driver but it appears that HP don't support this driver anymore.Ĭan any HP guru supply a cure or at least a work around for this issue? More information can be supplied if to the HP Support Community. Now if HP had said on their web site that the HP Photosmart 2610 wasn't compatible withe Windows 10 then I would have accepted this BUT they say it is. Outranked Drivers: oem43.inf:hpphotosmart_2600_see39c:00FF0002 c_swdevice.inf:SWD\GenericRaw:00FF3001 Matching Device Id: PRINTENUM\LocalPrintQueue So we need the proper HP driver so I can print and scan.Ĭlass Guid: We have used the basic driver from the HP web site for this printer and this causes no issue (ie the printer works fine) but I cannot scan, which is a major drawback as I want to use the 2610 for scanning. I have had detailed help with Microsoft support over many weeks and we cannot seem to get around it. Having the printer driver installed is definitely the problem. If the printer driver for the HP Photosmart printer is installed the problem returns. I can cold boot it 'until the cows come home' and the 'Current Location' of the temporary internet files location is normal (ie the proper path is always displayed there and everything works). So why do I think this is a problem with the HP Photosmart 2610 I hear you ask?īecause if the HP printer is uninstalled there is never an issue with the computer again. So (for example) no images are displayed in Outlook 365 emails as there is no where to store them temporarily. This causes issues with Internet Explorer and Outlook in that there is no where to put temporary files. ![]() The problem is when my Lenovo laptop is cold booted about 50% of the time the 'Current Location' of the temporary internet files location is blank. It is connected to the router via a cable and is available to be used by computers on the network which are mostly connected to the router via wifi. I've got an obscure problem with my HP Photosmart 2610 printer/scanner (or at least the driver) causing problems with my Windows 10.Īccording to the HP web site this printer is a Windows 10 compatible printer. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |